Cannot get webcam to work for zoom meetings - HP Support Community - - People Also Ask

Cannot get webcam to work for zoom meetings - HP Support Community - - People Also Ask

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My zoom video is not working on my hp laptop - my zoom video is not working on my hp laptop 

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Once the other drivers have been removed, restart your computer and open your software. If problems persist, continue using these steps. Double-click Imaging Devices to expand the list of webcam drivers, right-click the webcam driver, and then select Properties. Make a note of the existing name of the webcam driver Example: HP Webcam , as it might change after the update. Hope this helps! Keep me posted for further assistance. Didn't find what you were looking for?

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Showing results for. Search instead for. Did you mean:. Need Windows 11 help? Check documents and videos on compatibility, FAQs, upgrade information and available fixes. Windows 11 Support Center. Create an account on the HP Community to personalize your profile and ask a question. Your account also allows you to connect with HP support faster, access a personal dashboard to manage all of your devices in one place, view warranty information, case status and more.

It has been a while since anyone has replied. Simply ask a new question if you would like to start the discussion again. All forum topics Previous Topic Next Topic. New member. Message 1 of 2. HP Recommended. Operating System: Microsoft Windows 10 bit. Hello, I've read through all of the guides on the automated messages, but I need more assistance. Maia T. Tags 2. HP Support Agent.

Message 2 of 2. Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue: Step 2: Close conflicting applications Make sure that other programs or applications that use the webcam are completely closed or not in use.

Step 3: Restart the computer to correct webcam problems The webcam might be associated with another software program or not responding.

If restarting the computer does not correct this problem, continue troubleshooting. Step 4: Uninstall and reinstall webcam software Uninstall the webcam software.

Go to the webcam software website to install the latest version of the software. Step 5: Test your webcam Zoom Testing your webcam if you are not in a meeting Log in to the Zoom client. Click your profile picture, and then select Settings. Click the Video tab. Search the community and support articles Windows Windows 10 Search Community member.

Chas Heyer. Everything was working fine but today the option to start video on Zoom has disappeared. I checked if the video is working in other programs and it is OK. I found out that the camera is not listed in the Device Manager under Imaging Devices. It is an HP Laptop. This thread is locked. You can follow the question or vote as helpful, but you cannot reply to this thread.

I have the same question 0. Report abuse. Details required :. Cancel Submit. Nick Radonskiy Independent Advisor.

     


Is Your Webcam Not Working on Zoom? Here’s What to Do - Question Info



 

On occasion, the built-in webcam in some HP laptops does not work. In this article, we will show you how to resolve this issue. A simple test to see if your webcam is working correctly is by going into the Camera app. This app comes pre-installed on all Windows 10 computers and is also available to download from the Windows Store here. To find the Camera app, go to the search box on the taskbar and search for Camera. Once you have opened the app you should see an image.

If this is the case then your camera is working. If you do not see an image, you can try troubleshooting to see if this explains the problem, if not, proceed to the next section. You should then see a list of available software drivers for your specific laptop.

From there, look for Webcam Drivers. If there is an update available, download the file to your PC, and install the software following the instructions given on the HP support webpage. Once you have fully installed the drivers, restart your laptop and then try using the webcam software again.

Repeat the steps in the first part of this webpage and your webcam problem should now be resolved. If you are opening an app, such as Zoom with the intention of using your webcam, but you cannot get the webcam to work, you may not have successfully configured your webcam. To do so, you will first want to check the webcam settings , following these steps:. Once you have done this, open the respective app that you want to use your webcam with and then try again. Hopefully, this has resolved your issue and you are now able to partake in video calls.

If you are still having issues, then you may need to update or reinstall the webcam drivers , as explained above. If you have difficulties using your camera in Microsoft Teams , then we recommend following the same steps as for Zoom - you just need to choose Teams instead of Zoom during the last step.

You should also note that the same solution works for Skype. If you are experiencing this problem on Windows 8, then you can try some of the solutions listed for Windows 10, namely:.

If your camera only shows a black screen, then there are a couple of things that you can try:. If none of these solutions work, we recommend checking the other tips described in the present article. How to check if my HP laptop camera is working properly?

Manage my push subscriptions. How to Configure a Built-in Webcam on Windows 10? Check you have a built-in camera : indeed, even if your computer is pretty recent, it doesn't mean that it has a built-in camera.

It's usually located within the frame at the top of your screen. If you do have built-in webcam hardware, then skip to the next step. Use the software that came with the camera : type Camera in the taskbar - you should see an image. If you don't see an image, then restart your computer.

You will find the privacy switch on the left or on the right of your PC. Looking for more help with your laptop? Check out our forum! Subject Replies. Laptop screen blank when switched on After start up only wallpaper shows, no icons Toshiba Satellite mouse pad stopped working Acer laptop wont start up!

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